Frequently Asked Questions

Questions you may have before starting.

Who is the therapist?

Kristen Phillips, LCSW is the owner and sole clinician at Waves of Hope Wellness.

Do you accept insurance?

Waves of Hope Wellness is a self-pay practice and does not bill insurance directly. Superbills are available for possible out-of-network reimbursement.

How much do sessions cost?

Individual sessions are $200. Couples sessions are $250.

Do you offer telehealth?

Yes. Telehealth is available for eligible clients and can be especially helpful for busy parents, professionals, caregivers, and anyone who would benefit from avoiding the commute.

Can children receive therapy?

Yes. Services include developmentally responsive care for children and adolescents, including play therapy when appropriate.

How do I contact you?

Texting is preferred at 912-621-2810. Brief administrative communication can be handled by text; clinical discussions belong in a scheduled session or secure patient portal.

Can I discuss clinical concerns by text?

Clinical discussion and sensitive information should occur during a scheduled session or through the secure patient portal. Phone calls are used when necessary.

Is this a crisis service?

No. Waves of Hope Wellness is not a 24/7 crisis or emergency service. Use the Crisis page for urgent resources.